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Journeys : Jun Jul 2011
young female RACT member: I’m calling to cancel my extra copy of RACT Journeys magazine please. RACT: Certainly, are you receiving two copies at your house? young female RACT member: That’s right, we only need one magazine. young female member’s father: (calling loudly in the background) Don’t you dare cancel my copy! young female RACT member: Settle down Dad, I’m only cancelling the duplicate copy. RACT: So perhaps we should cancel your magazine and leave your Dad’s in his name? young female RACT member: That would definitely be the safe way to go. Father: (still calling from the background): Make sure I still get my copy – don’t cancel mine! young female RACT member: (Sigh) RACT: Don’t worry, we’ll fix it for you. Remember that if you’re receiving more than one copy of Journeys at your place, please let us know – call Lindy George on 6236 4311 or email us on email@example.com PHONE CONVERSATION IN RACT HOUSE A personal reflection by RACT Insurance claims consultant Sharon Springer One of the more challenging parts of my role with RACT Insurance is to assist and lodge claims for people who have lost a family member as the result of a fatal car crash. We take great pride in being there to help during a traumatic and devastating event in our customers’ lives. I find it a pr ivilege to offer my assistance but it can be distressing. While we usually don’t personally know the victim, we do feel a very strong emotional sense of loss for the families. It is through these experiences that I have developed a real passion for road safety issues and I regularly question how we can reduce the risk on Tasmanian roads. With young people at high risk, it makes sense that positive messages should be incorporated as early as possible in a student’s education. I was recently a guest at the official launch of RYDA 2011 in Hobart. Rotary Youth Driver Awareness is a road safety program delivered to Tasmanian high school students through Rotary clubs. R ACT donates up to $10,000 per year to support the RYDA program in Tasmania, with the aim that every Tasmanian school student can have the opportunity to experience a RYDA session. I was able to see first-hand the way the program is delivered to young Tasmanians. We sat in on a few of the sessions and I overheard the interaction between the presenters and the students. It was fantastic to witness the students’ genuine excitement and active participation. I was astonished at the accuracy of their knowledge about road hazards and distractions. We also discussed road trauma and its devastating impacts, such as Acquired Brain Injur y (ABI). Initially, I thought this might be too confronting for students in years 9 or 10. However, what I witnessed was not only overwhelmingly encouraging, but inspir ing! Two guest speakers with ABI as a result of road trauma spoke about their lives before the crash; their hospitalisation, recover y and rehabilitation; the impact on their families and friends; and their lives today. The young people in the group gave their undivided attention and respect to these two amazing crash survivors. I imagined how proud their parents would have been to see the students’ genuine interest to learn, listen and take part in such an important area of their education. If a young dr iver pauses for just a moment behind the wheel to reflect on what they saw and heard at an RYDA session, I think they’re ver y likely to decide to drive w ith more awareness and attentiveness – and that may be a life-saving decision. For more information about RYDA, see www.ryda.org.au My passion for road safety in Tasmania Let us entertain you! Hybrid Rooftop Cafe on the third floor of RACT House is a great venue for your next family or corporate function. Anne Bennett can design a menu to suit your needs and budget, for between 25 and 100 guests. Hybrid is an excellent choice for after noon and evening events, seven days a week – watching the play of evening light on Mt Wellington adds something special to the atmosphere! So if you’re looking for a place with sensational views and a warm and welcoming ambience, give Anne a call on 6232 6307 or drop her an email at hybridrooftopcafe.com In our community June / July 2011 9
Apr May 2011
MNJ Aug Sep 2011