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Journeys : Dec10 Jan11
December 2010 / January 2011 11 In our community Good example Congratulations on your cleverly designed ‘No Butts Please’ message for motorists being attended by an R ACT Roadside call-out. I wish many other businesses and companies would follow your good example. And I wonder how much time is needed until the Launceston City Council awakens and makes a move to declare our Mall to be a smoke-free zone? H. Lettau Grindelwald A most unlikely tale Living on a road that passes through bush, I purchased a sonic animal scarer, but failing to read the instr uctions properly (a man, who’d have thought it!) I mounted the device back-to-front on my car – only to discover that instead of repelling wildlife, it attracted them! In the short period of time before realising my error, I ran over a wallaby, a ringtail possum, several foxes, two native cats and what was possibly a thylacine, but the injured beast limped away into the bush at the side of the road before I could verify the fact. I also ran over my next-door neighbour, but that was deliberate because he reported me to the council for throwing roadkill over his fence. I hope other purchasers will learn from my mistake and save our precious wildlife rather than sacrifice it. David Rish South Hobart Client satisfaction a priority Recently we had the unfortunate and uncomfortable exper ience of having the rear of our car significantly ‘rearranged’ by an errant driver. The process from notification and assistance with our claim through to approval by R ACT Insurance for the required repairs was seamless, cour teous and efficient. Similar excellent service was provided by the RACT’s recommended repairer. Dean Midgley of Super Finish Bodyworks. His honesty and excellent communication during the job was very comforting. Our w ish for an unhurr ied best result outcome was shared by Mr Midgley and his professionalism and patience in achieving that result has been much appreciated. It is refreshing during times when services do not always meet expectations to experience a feeling of confidence and appreciation for organisations that clearly give pr iority to client satisfaction. Thank you. Carol & Ron Manson Old Beach Unfriendly tolls Dur ing recent travel to Queensland we had an annoying exper ience with toll roads. There is no notice displaying how much the toll is, only a telephone number and a website. On reaching our destination I telephoned to pay the amount but was put on hold. After a long wait it was necessary to hang up as my mobile charge was over $1 per minute. I then attempted to pay the amount on the internet – this was impossible as I needed a reference number. Back in Brisbane I phoned again on a landline and again was put on hold for a ver y long time. I explained the difficulty I had in paying the toll fee, as I couldn’t speak to an operator to find out how much to pay and how to pay. I was told I had incurred a fine for each of the three toll sections passed – it amounted to $68.76. If it wasn’t paid the fine would be $140 for each section, and if this wasn’t paid w ithin 28 days. the matter would be dealt with by the court and I would lose my driver’s licence. I reluctantly paid the $68.76. On retur ning home to Tasmania I received all notices including the demand for $420! This week I received another demand for payment for the caravan we were towing, which was already paid under the car registration number. Perhaps it should be pointed out to motorists who are towing that both vehicle registration numbers need to be quoted. The system for paying toll fees for tourists is so complicated one would suspect it may possibly be a money-making revenue for Queensland Motor ways. Maybe a friendlier toll system for tour ists and casual road- users would be for the toll fee to be displayed on the signs leading up to the gantr y units, with envelopes provided at major service stations so that registration details and payment could be deposited in a suitable drop box. This would alleviate transgressing the present mandatory three-day penalty time period. Graham Cooper Mt Nelson New angle on roadkill I’m tired of reading your articles on roadkill. Nobody appears to do anything much except for fancy signs (that animals cannot read) and the dreaded whistle (some animals are quite deaf). As most roadkill happens under darkness it’s a pity you don’t adopt the same system that has been in effect in the UK for over 60 years. The object is to deter animals from crossing the roads by da zzling them before they cross. The successful system uses a simple white circular ref lector attached to the existing white posts, set at a 45 degree angle. The beam hits the reflector and bounces back into the roadside verge, stopping animals in their tracks. John Taylor Relbia Frustrating intersection Could R ACT follow up on the Goodwood Road/Barrow Road intersection, to improve the time delay on the lights. Drivers are often forced to wait for around two minutes on Goodwood Road after Barrow Road or Centre Road traffic has entered. It’s ver y fr ustrating waiting for nothing. I have seen people turn left and then cut across the side roads to rejoin Goodwood Road, while others are still waiting for the lights. Rod Waterhouse Travelling on David Rish wins a $50 travel voucher (complete with detailed instructions for the user) for his intriguing letter on sonic animal scarers. We welcome letters on any motoring or travel-related topic. Keep them brief – we reserve the right to edit. Contact us by post, fax or email and please include your postal address.
Oct Nov 2010
Feb March 2011