by clicking the arrows at the side of the page, or by using the toolbar.
by clicking anywhere on the page.
by dragging the page around when zoomed in.
by clicking anywhere on the page when zoomed in.
web sites or send emails by clicking on hyperlinks.
Email this page to a friend
Search this issue
Index - jump to page or section
Archive - view past issues
Journeys : Oct Nov 2010
RACT Annual Report 09–10 2 President’s Report The final result can be attributed to good performances in all three key areas of endeavour: Roadside, Travel and Insurance. “”The RACT has experienced another year of firm growth although, for part of this period, community confidence remained affected by the financial crisis which struck world economies in late 2008. Both RACT Insurance and RACT Travelworld experienced much better trading conditions in the second half of the year compared to the first half. The final result can be attributed to good performances in all three key areas of endeavour: Roadside, Travel and Insurance. It was particularly pleasing to see Travel return to a small surplus following the international downturn in travel and holidays caused by the global financial crisis. Roadside and RACT Insurance again performed robustly. As well, our branches performed very well underlining their importance as a personal point of contact between customers and the RACT in cities, suburbs and towns around Tasmania. As a mutual organisation the surplus which was achieved this year will be directed towards member benefits. The surplus underpins our ambition to be not just one of the best but the best service provider in the State. One example of how a surplus can provide opportunities lies with our extensive program of community support and sponsorship. From the large to the small, the RACT group supported events, programs and initiatives all over the state. RACT Insurance again continued its own arts initiative, the Tasmanian Youth Portraiture Prize. It supported the Tasmanian State League, the Taste of Tasmania and other programs such as Project U Turn and the human powered vehicle challenge. Both the RACT and RACT Insurance run a Community Fund which provides support to organisations around the state. To illustrate the reach of this program I include here just a few of the activities and organisations which were supported by the RACT Community Fund this financial year: • A program by the Tasmanian Conservation Tru s t : a roadkill education campaign, Sharing the Road with Tasmanian Wildlife • The Magnolia Place Launceston Wo men’s Shelter, which has a program to promote self esteem, self worth and team work • The Devonport Community Garden • The Me n’s Shed on King Island and in other locations around the State • The Cremorne Play Group, to help make the play area safer for small children. At another level our branches also engaged in support activities within their local area. So, for instance, the Devonport office provided merit awards at three primary schools and sponsored the Sprey ton Bowls Club Veterans Days. Ulverstone office backed Fiesta on the Park and the Burnie office supported local golf, service and bowls clubs along with the Burnie City Eisteddfod and the Bloomin’ Tulips Festival at Wynyard. In the South, our branches supported nearly 30 activities, events and organisations such as the Cygnet football team, the Glenorchy Fun Run, the Royal Hobart Hospital Research Foundation, Rosny College and much more. I have noted these activities at some length to indicate just one of the ways in which the RACT and RACT Insurance return benefits to the community from our group surplus. But I would also note that, in a period when fewer businesses are headquartered in Tasmania, the RACT proudly maintains one – if not the – most extensive support and sponsorship programs in this State. During the year I was honoured to participate in two ceremonies where we presented RACT plaques to Tasmanians who had achieved the milestone of 50 years’ membership of the RACT. In September 2009 I personally presented plaques of appreciation to 43 members in Launceston and, in May 2010, I presented plaques to 16 members in Burnie. The cover: Our Group Chief Executive Greg Goodman was the driving force behind the huge and imposing mural that will be such a feature of the RACT House foyer. The mural tells the RACT story from 1923 to the present day, in the whimsical style of artist Tom Samek, who took Greg up a ladder to inspect the work in progress.
Aug Sep 2010