Home' Journeys : Aug Sep 2015 Contents Not your average Roadside callout
Linda Osborne-Maguire, one of our
travel consultants at Rosny, has just
received some lovely feedback from some
of her regular clients, relating to service
provided to their disabled son in his
The young man was declined assistance by
the government, his first point of contact,
when he had problems with his wheelchair
while he was away from home. He was
directed to RACT, who came and provided
him support to ensure he was mobile again.
His parents are Roadside members and have all their home insurance
with RACT, as well as being our travel clients – however they were
amazed when Linda and I explained to them that we provide this
kind of assistance as a community service, regardless of whether
the recipient is an RACT member and we are very pleased to do so.
I know they’d like to have this acknowledged through a letter in
Peta Morley, Team Leader – R ACT Rosny
On reflection ...
Driving recently at night, my eyes were drawn to a red
ref lective sign far ahead. It was not until I came close that it
was revealed to be on the rear of a pizza delivery car and showed
a phone number. The sign was visible long before the tail lights
could be seen, even in good conditions, and it struck me that all
vehicles would benefit from some ref lective strip on the rear. For
many years in the UK, standard car number plates have used a
ref lective surface for this purpose. Has consideration ever been
given to doing the same here?
John Hawkins, Sheffield
Reflective materials have come a long way in recent years as
you have experienced, and newer type HID or LED headlights
can make these reflective materials even brighter. Current
number plates have a level of reflectability and vehicle tail
lights also have reflectors in them. Emergency vehicles such
as our Roadside assistance vehicles are fitted with additional
reflective material to make them stand out at night, however
we are unlikely to convince vehicle designers that large
reflective striping on the back of cars meets their design briefs.
(We recently had a complaint that the rotating strobe lights on
our vans were too bright and the person had to slow down to
go around it. Well, that’s the idea isn’t it?) DM
Put the magnifying glass away
The RACT magazine is excellent and I read Journeys from cover
to cover. But as the photo captions are too small and printed
too close together, with only a comma space between them, I find
them almost impossible to read.
Vince Dudink, Ulverstone
Mr Dudink, we hear you – and we hope you find the new style
of Journeys (not just the captions) easier on the eye. We’re
chosen a new, heavier and slightly larger typeface and we’ve
opened up the page layout to create more space and improve
readability. We’d like to hear other readers’ views – please add
a comment to the article on the RACT Member Hub. You can
register or log-on at www ract.com.au CV
Loom out of the gloom
The gun-metal grey and other bitumen-coloured vehicles may
look sleek and attractive in the showroom, but they are a danger
on our roads. These low-visibility cars are appearing in seemingly
increasing numbers and feature in many new car advertisements
and articles, even in Journeys magazine car reviews.
We encourage cyclists, road workers, crossing guards, and service,
maintenance and emergency vehicles to be high-vis – but when it
comes to cars we appear to disregard this as a road safety issue.
If all these vehicles used headlights, particularly in gloomy
weather, then it would not be so bad, but this doesn’t happen.
On poor-visibility days these vehicles can loom out of the gloom
like stealth bombers and do not register well in peripheral vision.
NRMA statistics also confirm that vehicles of these colours are
involved in significantly more accidents.
I believe that consumers should be alerted to this potential danger.
Manufacturers and advertisers should be encouraged to consider
it as well. Retaining personal choice is important – but not as
important as lessening the potential for road accidents.
Jack Bennett, Carlton
Maguire from RACT
12 Journeys AUGUST / SEPTEMBER 2015
IN OUR COMMUNITY
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